{"xsrfToken":"9a4615dd079f9a74d739426c6e4bedc55f5942ce_lout","branding":{"id":"26","key":"por","name":"Portal de cliente","portalBaseUrl":"/servicedesk/customer/portal/26"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d383ae97-d87b-4896-86e9-f8ffcecbd5be/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ODU4ZmVmZC1lYTY0LTRhNTctOGMyNS01OTM1ZDI4MDg4YTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQzODNhZTk3LWQ4N2ItNDg5Ni04NmU5LWY4ZmZjZWNiZDViZSI6WyJyZWFkIl19LCJleHAiOjE3NDE4ODkwMDQsIm5iZiI6MTc0MTg4ODQwNH0.fcHTiMBKx0waurBKLSpu802CEPDU3sr0QeJCR1zhSNI&client=5858fefd-ea64-4a57-8c25-5935d28088a9&mode=fit","logoId":"d383ae97-d87b-4896-86e9-f8ffcecbd5be","isLogoAvailable":true,"helpCenterTitle":"Help Center","sharedPortalName":"Tecalis Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"es-ES":{"helpCenterTitle":"Help Center","sharedPortalName":"Tecalis Help Center","localeDisplayName":"español (España)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"es-ES","userLanguageTag":"es-ES","portalThemeColor":"#230243","helpCenterTitleColor":"#fffafa","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"26","key":"por","projectId":10120,"serviceDeskId":26,"name":"Portal de cliente","description":"<p>¡Te damos la bienvenida! Puedes generar una solicitud para Portal de cliente con las opciones proporcionadas.</p>","portalBaseUrl":"/servicedesk/customer/portal/26","reqTypes":[{"id":"251","name":"Informar de un error","descriptionHtml":"","callToAction":"Informar de un error","introHtml":"<p>Cuéntanos qué problemas estás teniendo en Digo.</p>","icon":10476,"iconUrl":"https://tecalis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[53],"key":""},{"id":"255","name":"Ticket de PDC","descriptionHtml":"","callToAction":"Ticket de PDC","introHtml":"","icon":10511,"iconUrl":"https://tecalis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[54],"key":""}],"reqGroups":[{"id":54,"name":"PDC"},{"id":53,"name":"General"}],"orderMapping":{"54":[255],"53":[252,251,253]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d037f01a-1cf3-3144-ad57-96db815b0e63","appLinkName":"System Confluence","appLinkUrl":"https://tecalis.atlassian.net/wiki","spaceKey":"PDC","spaceName":"Portal del cliente","spaceUrl":"https://tecalis.atlassian.net/wiki/spaces/PDC","isServer":false},"labels":[],"projectKey":"POR","serviceDeskId":26,"kbLinkDomainURLs":["https://tecalis.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":26,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"POR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"español (España)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ODU4ZmVmZC1lYTY0LTRhNTctOGMyNS01OTM1ZDI4MDg4YTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDEyMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE4ODk2MDQsIm5iZiI6MTc0MTg4ODQwNH0.FWe8pzSs5RIN_QuxtljoBmh2d3jLF2vWU1ZYJyvdC-8","targetCollection":"upload-project-10120","endpointUrl":"https://api.media.atlassian.com","clientId":"5858fefd-ea64-4a57-8c25-5935d28088a9","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":251,"projectId":10120,"form":{"name":"Informar de un error","descriptionHtml":"","callToAction":"Informar de un error","intro":"<p>Cu&eacute;ntanos qu&eacute; problemas est&aacute;s teniendo en Digo.</p>","instructions":"","icon":10476,"iconUrl":"https://tecalis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Correo electrónico de confirmación para","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Resumen","description":"Resuma brevemente el error.","descriptionHtml":"<p>Resuma brevemente el error.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Síntoma","description":"Aporta detalles de los problemas que estás teniendo.","descriptionHtml":"<p>Aporta detalles de los problemas que estás teniendo.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Archivo adjunto","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/26/create/251","requestValidateBaseUrl":"/servicedesk/customer/portal/26/validate/251","calendarParams":{"firstDay":1,"date":"2025-03-13T18:53:24+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ODU4ZmVmZC1lYTY0LTRhNTctOGMyNS01OTM1ZDI4MDg4YTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDEyMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE4ODk2MDQsIm5iZiI6MTc0MTg4ODQwNH0.FWe8pzSs5RIN_QuxtljoBmh2d3jLF2vWU1ZYJyvdC-8","targetCollection":"upload-project-10120","endpointUrl":"https://api.media.atlassian.com","clientId":"5858fefd-ea64-4a57-8c25-5935d28088a9","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=tecalis","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"9a4615dd079f9a74d739426c6e4bedc55f5942ce_lout","baseUrl":"https://tecalis.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://tecalis.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["enero","febrero","marzo","abril","mayo","junio","julio","agosto","septiembre","octubre","noviembre","diciembre"],"monthsShort":["ene","feb","mar","abr","may","jun","jul","ago","sep","oct","nov","dic"],"weekdaysShort":["dom","lun","mar","mié","jue","vie","sáb"],"weekdays":["domingo","lunes","martes","miércoles","jueves","viernes","sábado"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"5858fefd-ea64-4a57-8c25-5935d28088a9","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"7bf3e6856c344c598cb31bda271a9783","siteDefaultLanguageTag":"es-ES","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}